Napsal jsem na AirSimmer a oni mi poslali tento link:
A refund is really easy to get. Just contact Flight1.com @ http://www.flight1.com/ticket.asp and fill out their ticket form with a request for a refund, then follow their easy instructions. Flight1 has excellent customer service and a 30 day refund policy, no questions asked, so you should be in very good hands.
a tam už je to velmi jednoduché, uvidíš. Hlavně musíš založit/vyplnit nový ticket a jde to jako po másle.